Warranty

Every team member at Sanctuary Builder is focused on providing you a work environment which we all can be proud of. Through follow up, constant communication, superior workmanship and attention to detail, we strive to be the industry leader in delivering you a high-quality project with exceptional service. We are rewarded by the partnership we cultivate with you before, during and after your project is completed. Our goal is continue this relationship long after you move into your new workplace.

While great detail and attention is given to your project, you should expect there will be items that need to be addressed once you move in. From the date of your Certificate of Occupancy, Sanctuary Builder provides you with a limited 1-year warranty and in some circumstances the manufacturer extends that period.  Below is a link to our complete warranty booklet which explains each item, its warranty period and project maintenance tips. In the first year, you should always contact Sanctuary Builder directly for warranty items rather than going to the vendor.  We are always available for assistance however, we encourage you to review the manual should you experience any problems; in some cases you will find procedures to correct the problem quickly and without having to place a service call.

We hope you enjoy your new workplace and should you need to submit a service request, please visit our “Tenant Service Request Page” where we make it convenient for you to submit your service item requests 24/7. You may also call the main office at 480-888-1705 to place a service request.  

Click here to download The Sanctuary Builder Warranty Booklet.